You’re Not Just a Customer — You’re Part of Our Community 💛

Hi there,

If you’re here, it probably means you have a question — and we want you to know something:

We genuinely care.

Whether it’s about your order, sizing, shipping, or just a quick question before purchasing, we’re here to help. Behind this store is a real person (not a big corporation), and every message matters to us.

How to Reach Us

📧 Email: support@deenfirst.store

⏱ We reply within 24–48 business hours (often sooner!)
🌍 Based in Europe
🕒 Monday – Friday

When you reach out, please include:

Your order number (if you have one)
The email used at checkout
A short description of how we can help

This helps us respond faster and take care of you properly.

Something Not Right?

If something didn’t go as expected — don’t worry. We’ll always do our best to make it right. Your trust means everything to us.

We believe shopping should feel good — from the moment you click “buy” to the moment your package arrives.

Want to Collaborate?

Are you a creator, influencer, or organization that aligns with our mission?

We love connecting with people who share our values.

Email us at partnerships@[yourstore].com and tell us a bit about yourself — we’d love to chat.

A Quick Thank You

Supporting a small business means more than you know.

Every order, every share, every message helps us grow and continue doing what we love. And if your brand supports a cause (like rescue dogs), your support goes even further — it creates real impact.

So truly… thank you for being here.

With gratitude,

The Deen First Team